The right instant message monitoring can prevent data leaks and protect critical information. Instant messaging is an essential tool for workplace communication. But if you don’t use it properly, you can be subject to legal liability and damage to your company’s reputation. Here are a few tips to ensure your company uses it wisely.
One of the best ways to ensure your company is using instant messaging correctly is to implement a company-wide policy. This policy should be shared with employees and clearly state how to use it, including restrictions and limitations.
It should also make it clear what kind of content is prohibited, as well as what is acceptable. For example, using IM to gossip or make sexual advances is inappropriate. Using IM to communicate sexually inappropriate content may also lead to legal liability.
Another essential aspect of proper instant message monitoring is the ability to record and store conversations. You may need to use a third-party program to help you do this. Most cloud-based tools have end-to-end encryption and anti-virus integration.
Using instant messaging to communicate with employees is not as straightforward as it sounds. Some employees will use IM to transmit inappropriate content. This can lead to legal liability and even protracted litigation. It is also important to remember that instant messaging is not a substitute for email.
Investing in a Text Message Archiver
Investing in a text message archiver is a smart move for any business. Not only does it provide a secure storage system for essential texts, but it also helps protect your company from sensitive information. It can also offer insight into your messaging strategy and help you detect issues in internal conversations.
Various regulatory bodies require companies to record all electronic communications. The HIPAA and HITECH rules require companies to monitor and retain electronic messages. Similarly, the GLBA requires companies to keep text messages and email.
Archiving text messages isn’t as complicated as you might think. Using the Android Messages app, you can archive multiple conversations and restore them to your phone later. To archive, a text thread, swipe right or left on an exchange and click “Archive”. You can also restore archived text threads by navigating to the “Menu” menu and selecting “Archived” in the Messages application.
Using a text message archiver can help protect your company from lawsuits and ensure compliance with current communications regulations. It can also help you develop better-messaging strategies and protect your brand reputation.
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